IATA R753 Who is responsible Airline or airport a-ice airport operations

IATA R753 – Who is responsible? Airline or airport?

IATA’s Resolution 753 was implemented in 2018 in a bid to improve the airport baggage tracking system with an ultimate aim to reduce the number of lost and misdirected bags which costs the industry billions of Euros every year. The IATA R753 statement says: ‘IATA Resolution 753 on baggage tracking is intended to encourage airlines[…]

Finland Rates Passenger Experience a High Priority

Finland Rates Passenger Experience a High Priority

Last year Finavia took on a new CEO, who said that passenger experience, capacity and cooperation with airport customers would be a focus on his plan to continue to build growth over its network of 21 airports across Finland. Kimmo Maki took over at the beginning of 2018, and within the first six months, growth[…]

How Flight Information Display Systems Can Help Airports with Passenger Traffic Increases

How Flight Information Display Systems Can Help Airports with Passenger Traffic Increases

With today’s flight passenger traffic increasing year-on-year, mandatory requirements and the demand for ever-better passenger experience, airport operators face challenges every day. The latest Flight Information Display Systems (FIDS) can help airports and airlines to smooth passenger experience and increase operational efficiency when digital flight information signage remains constantly up-to-date and always-operational. Some industry experts[…]

How the self-service baggage system can reduce queues and save valuable time

Increase Passenger Experience and Revenue with A-BRS Automated Baggage Handling

Passenger experience is high on the list of priorities for airports of all sizes around the world and investment in this area, including airport infrastructure and systems to improve it, is big. With significant spending in improving passenger areas, such as the creation of high-end dining and shopping experiences, airports also need to ensure that[…]

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